We, unfortunately, do not accept returns, which means that all sales are FINAL.
Damages and issues
Please inspect your order upon reception and contact us immediately at firstname.lastname@example.org if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
If after a careful review, we deem the item defective, damaged, or incorrect, we will send you a new item like the one expected free of charge.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.